This KPI displays the rate of failed inspection activities, calculated over the last 12 months, grouped by data area, inspector, and protocol. It measures the average number of inspection activity failures. Or, the average number of failed inspection activities out of all inspection activities recorded over the last year.
It is recommended to use this KPI on a weekly or monthly basis to help evaluate which inspection activities have the highest failure rate It can also help pinpoint areas of improvement in the inspection process.
Real time: Inspection activity failure rate values are updated in HIP constantly, so the most up-to-date information is always displayed.
Monthly: Inspection activity failure rate values are created, or archived, at the end of the month; you can compare each month using the historical view.
The data in this KPI is related to the Inspection Performed Activity report in the WinTen² Public Housing Desktop Inspections and Section 8 Desktop Inspections programs. To access these reports, follow the steps below.